About the Entity Viewer app
The Entity Viewer app provides a web-based interface for real-time monitoring, investigation, and analysis of entities tracked in ITRS Analytics. Its customizable view lets you group, filter, and navigate from a high-level overview to a more detailed view of entities, all within a single intuitive interface.
- Define multiple contexts to characterize entities based on attributes and dimensions.
- Easily navigate from a high-level context to a particular metric of interest.
- Triage active warning and critical signals in real time with the Operational Overview panel.
- Access instant history with charting and timeline of activities.
- Perform log investigation alongside metrics and events.
- Integrate workflows with other ITRS Analytics apps such as Alerting, Notifications, and Dashboards.
Entity Viewer interface Copied
The Entity Viewer page provides a single pane from which you can check the status of your IT estate. Entities that you choose to monitor are conveniently grouped on this page.
You can quickly view context groups and entities with real-time severity changes. As updates are received, summary statistics and chip or tile colors change accordingly.
Entity Viewer and the Geneos Active Console Copied
The Entity Viewer is designed to feel familiar if you use the Geneos Active Console, while providing greater flexibility and deeper access to data. It serves as a single place to drill into metrics, view history, search logs, and inspect traces.
You can view your metrics in the Entity Viewer through state trees, where you can directly access entity details. You can also expand or collapse the whole tree for a quick overview of your estate. Navigation is predictable while severity indicators remain visible.
Metrics and events are available through entity details, dataviews, and an activity feed for real-time events. Right-click commands are available on entities in the state tree, so you can run actions without leaving the view.
The table below is not intended to be a full list of feature comparison, instead it is used to highlight the differences in the two components. Most Geneos users can use the Entity Viewer for day-to-day monitoring and operations, while the Active Console remains the tool for admins and power users.
| Feature | Entity Viewer | Active Console |
|---|---|---|
| Browser interface | ✓ | ✗ |
| Multiple state tree views | ✓ | ✗ |
| Multiple contexts / workspaces | ✓ | ✓ |
| Instant history | ✓ | ✓ |
| Log search | ✓ | ✓ |
| State Tree navigation | ✓ | ✓ |
| Table view of metrics | ✓ | ✓ |
| Search | ✓ | ✓ |
| Entity filter and grouping | ✓ | ✓ |
| Events / Activity feed | ✓ | ✓ |
| Right-click actions | ✓ | ✓ |
| Real-time updates | ✓ | ✓ |
| Commands | ✓ | ✓ |
| Active Dashboard | ✗ | ✓ |
| Gateway Setup Editor | ✗ | ✓ |
Get started with the Entity Viewer Copied
The Entity Viewer is included with your ITRS Analytics installation. After you log in to the Web Console, the app is available from the main navigation and appears first in the app list.
Prerequisites Copied
To ensure that data will be displayed in the Entity Viewer, you must have:
- A valid ITRS Analytics user license uploaded in the platform.
- A data source (for example, Geneos) configured to ingest data into ITRS Analytics.
Once these are in place, monitoring data appears automatically. If Geneos is your data source, data is shown under the default context Geneos (Default). You will see the same state trees and dataviews as in the Active Console, so the layout and structure are familiar.
You can also edit the configuration of the default context or add more contexts. For more information, see Create contexts.
Navigate the Entity Viewer Copied
Tip
Watch this product demo tour in full screen to explore the main UI elements and learn what actions you can take in the Entity Viewer. This guided overview introduces the app’s capabilities and navigation.
Monitor active signals with Operational Overview Copied
The Operational Overview panel is a live signal table for day-to-day operations. It streams every active warning and critical signal in your current context into one view, updating in real time as severities change, signals are snoozed, or issues clear. You can filter and group the list to triage what needs attention, see how long a signal has been open or whether it just escalated, and drill into metrics from a row without expanding the state tree or switching to another app.
To display the panel, click the Views menu and enable Operational Overview. You can drag the panel to rearrange your layout, or expand it to a separate pop-out window for a larger view.
Each row in the table represents one active signal. The table updates continuously as changes in signals occur.
| Column | Description |
|---|---|
| Entity | The affected entity. Hover or right-click to view entity details or add the entity to a dashboard. |
| Triggered At | The date and time when the signal was triggered. |
| Duration | How long the signal has been in its current state, grouped into buckets such as About a minute, A few minutes, Under 30 minutes, Under an hour, and Over an hour. |
| Severity | Current severity (Warning or Critical) of the entity. Cleared signals are shown briefly before they disappear. |
| Status | Highlights recent changes. Status can be classified as New (triggered in the last five minutes), Escalated (moved from Warning to Critical), or Downgraded (moved from Critical to Warning, but is still triggered). Steady-state signals show no status tag. |
| Snoozed | Whether the signal is currently snoozed. |
| Metric | The metric or reference that raised the signal. |
| Current value | The latest value for metric-based signals. |
| Trigger value | The value that caused the signal to fire. |
| Rule | The rule name associated with the signal. |
| Message | A description about the signal message (for example, a threshold breach description). |
Note
Signals in the Operational Overview panel are loaded for entities that match the active context filter you are working in. If no context filter is available, the panel prompts you to select or configure one.
The following controls are available in the panel header so you can apply filters and manage your view. This helps you to easily spot signals that changed recently or that need to be prioritized.
| Panel control | Description |
|---|---|
Quick-filter tabs
|
Switch between preset filters. The All tab shows every warning and critical signal. Snoozed, Critical, and Warning tabs show only signals in that category. Each tab displays a live count badge. This is useful during incident triage to reduce noise. |
Fine filters
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Available on the All tab only. Select relevant snooze checkboxes and severity filters to narrow which signals appear in the table. |
| Group by | Organize rows into groups by duration (default), a state tree attribute, an added attribute column, or no grouping. |
| Follow selection | Enabled by default. When you select a folder in the State Tree, the table shows only signals for entities in that folder. This is useful if you want to monitor a specific service, environment, or infrastructure. Turn this off to show all signals in the current context. |
| Show cleared | Enabled by default. The table displays signals that have just cleared (OK), although these rows are removed after a short time. Turn this off to hide cleared signals immediately. |
| State tree columns | Enabled by default. Show or hide state tree attributes in the table. |
| Additional columns | Select entity attributes as to add as table columns. This option is available once a context is selected. |
For example, the screenshot below shows only critical signals, grouped by a state tree attribute that defines the Gateway that raised them:
Explore entities Copied
For each entity, you can view comprehensive details such as metric values and charts, which rule (if any) was triggered, logs, attributes, and related events. These are all available within the Entity Viewer for efficient investigation and analysis.
Each tile is colored according to its severity. You can drill-down data to the metrics or attributes level of an entity.
Search for entities Copied
Find an entity by searching for names, values, and strings. You can limit or delimit the results using several options.
- Use the search bar at the top of the screen and enter a keyword.
- Use the filters on the left of the search window to refine the results.
- Click a result to go directly to that metric in the view.
Execute commands Copied
You run commands from the Entity Viewer in the same way as in the Active Console. Right-click an entity, metric, or headline and select an available command from the menu. Commands are also indicated by a left arrow for quick visual distinction.
To learn more about commands in the Entity Viewer, see Commands.
Create contexts Copied
Contexts define how your monitored entities are grouped and displayed, allowing you to analyze different operational aspects more easily. You can switch between contexts at any time to work with different groupings or views without losing your data.
You can create, modify, clone, import, export, and delete contexts. Each context can have one or more state trees, giving you flexibility in how you organize and view your entities.
Entity severity is propagated into each context, so the context tile colors reflect the current state of your entities and their children.
Create dashboards using the ITRS Analytics Dashboards app Copied
Dashboards can be created directly from the Entity Viewer using its seamless integration with the Dashboards app.
Use the Create a new dashboard and Add to an existing dashboard actions, available in multiple places such as the entity details panel or by right-clicking and hovering on an entity or metric. To see dashboards that already include the specific metric selected, click the View all related dashboards action.
