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Mobile App Notification (IOS)

Problem Copied

In Notification Method, Test Connection is working but encountering validation error when saving the settings.

Error Copied

Opsview - Mobile App Notification (IOS) Copied

Resolution Copied

This patch will resolve the field validation issues within the Push notification method.

1. Place the 2 json files attached on your system, say /tmp/
2. as root

cd /opt/opsview/corelibs/lib/
mv constraints.json constraints.json.BAK
mv constraints_unhashed.json constraints_unhashed.json.BAK

cp /tmp/constraints.json .
cp /tmp/constraints_unhashed.json .

chmod 440 constraints.json constraints_unhashed.json
chown root.opsview constraints.json constraints_unhashed.json

/opt/opsview/watchdog/bin/opsview-monit restart opsview-web

3. reload your web browser
4. Now proceed with the steps in our documentation, you should now be able to enter a username containing the @ symbol and the proxy field, if required, can now be left blank.

Then proceed with the steps within this documentation: https://docs.itrsgroup.com/docs/opsview/current/mobile/push-notifications/index.html