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Phantom downtime

Symptoms Copied

• Monitored hosts are in downtime with the comment ""
• Downtime is not attributed to a user
• Downtime expiry date is unknown

Cause: Phantom downtime Copied

OP-41785, OP-41675, OP-39252.

This is a known issue that was fixed in 6.3.19. Upgrading to 6.3.19 or later fixes the root cause of this issue but does not correct any pre-existing symptoms so it is possible to encounter phantom downtime on versions newer than 6.3.19.

Solution: phantom_downtime Copied

Run the phantom_downtime support script on your orchestrator.