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Gateway - Gateway sharing not working
Possible error in the logs:
2025-05-27 07:57:09.063+0000 WARN: SSLConnector:accept Possible attempt to connect insecurely to a secure port from host itrs123 : 192.168.101.1
2025-05-28 15:26:01.983+0800 INFO: UserManager User '' login failure using anonymous login from tandang (192.168.101.1:7676).
2025-05-28 15:26:01.983+0800 INFO: UserManager Code: 100001 - Message: Unable to supply login credentials.
2025-05-28 15:26:01.983+0800 ERROR: GatewaySharing Authentication failure on importing connection to IBIS [192.168.101.1:7676]
Issues that affecting the gateway sharing not sharing the data to the other gateway:
The Sender Gateway is trying to connect without SSL/TLS to a Receiving Gateway port (7039) that expects a secure (SSL/TLS) connection.
Port number doesn’t mean that it is secure or unsecure. it might that Whether it’s secure or not depends entirely on how the Receiving Gateway is configured — specifically, whether SSL/TLS is enabled on that port.
You might want to check and review the configuration on both sides to confirm they match in terms of secure vs. insecure connection setup.
Possible solution:
tick the secure connection under tools -connections
Please refer below documentation about the WARN you receiving to your logs this might help especially this section. docs.itrsgroup.com/docs/geneos/current/security/secure-communications/ssl_ug/index.html#debugging-client-connections
Another issue is that the credential from the exporting gateway has not been configured to the importing plugin under GSE in the importing gateway.
Solution: when the gateway importing have SSO credentials/basic authentication it needs to be declared also in the importing gateway under GSE - Importing plugin - Advanced - Authentication.