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Gateway import error

Context:

The client is trying to import from another gateway. Telnet is working fine on this particular port.

Error:

2023-02-02 01:03:23.100-0500  INFO: Translator ConManager Connection lost: Comms error. Details: 'writeData()'; 'fd 45, <ip address>(na-geneos7.us.jpmchase.net:8222)'; errno=104 (Connection reset by peer)

2023-02-02 01:03:23.100-0500  INFO: Connector cycleNextAddress, Cycling from na-geneos7.us.jpmchase.net:8222 to na-geneos8.us.jpmchase.net:8222 because connection was dropped

2023-02-02 01:03:27.203-0500  INFO: Connector cycleNextAddress, Cycling from na-geneos8.us.jpmchase.net:8222 to na-geneos7.us.jpmchase.net:8222 because connection was dropped

Workaround:

Gateway Sharing errno=104 (Connection reset by peer).

Found out the gateway port is configured with secure mode. The same setting is needed at the Imported Data configuration.

["Geneos"] ["FAQ"]

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