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What “Pending” status mean in databaseConnectionStatus field

The “pending” status means that the gateway is having issues connecting to the database. Might be because of the following:

• The database server is not available due to a problem or scheduled maintenance.
• The network between the gateway and the database server is unreliable
• The authentication or other details are incorrect, including the database user’s account has been locked
• A local dependency has failed, such as the database client libraries not being accessible on the gateway startup
• The gateway is logging too much data
• The database server is not keeping up with the number of items being updated.

You can troubleshoot to know which of them is likely the issue by:

• Check the logs for any errors or warnings that may be related to the database.
• Checking the database permissions. Make sure that the user account has access permission to the database.
• Checking the database configuration. Make sure that the database connection settings are correct.
• You can also try restarting the database. This may resolve the issue if the database is in a temporary state.