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What does netprobe error "INFO: ActionManager Completed action '<Action Name>', Exit code: 13" mean?

Problem:

Perl script returning error: Exit code: 13

2023-03-03 08:40:00.280+0000  INFO: ActionManager Action DataItem '<Action Name>' generated (variable=/geneos/gateway[(@name="Server\_Gateway\_Prod")]/directory/probe[(@name="GW\_Netprobe")]/managedEntity[(@name="webslinger\_test")]/sampler[(@name="FKM\_DUMMY")][(@type="")]/dataview[(@name="FKM\_DUMMY")]/rows/row[(@name="/cs/itrsuser/geneos/gateway/gateway\_scripts/MyAnalytics/test.log")]/cell[(@column="status")])
2023-03-03 08:40:00.280+0000  INFO: ActionManager Firing action '<Action Name>'
2023-03-03 08:40:01.031+0000  INFO: ActionManager Finished executing '/cs/itrsuser/geneos/gateway/gateway\_scripts/MyAnalytics/email\_ws\_working.pl' with arguments ''.
2023-03-03 08:40:01.031+0000  INFO: ActionManager Completed action '<Action Name>', Exit code: 13

2023-03-02 06:11:00.370+0000 INFO: ActionManager Action DataItem '<Action Name>' generated (variable=/geneos/gateway[(@name="EQT\_MyAnalytics\_Prod\_LN")]/directory/probe[(@name="GBWP9010061\_mygeneos-prod-LN-1b-GCE")]/managedEntity[(@name="GCE Live GBL")]/sampler[(@name="GCEhealthreportLN")][(@type="")]/dataview[(@name="GCEhealthreport")]/rows/row[(@name="SEK")]/cell[(@column="Message")])
2023-03-02 06:11:00.372+0000 INFO: ActionManager Action DataItem '<Action Name>' generated (variable=/geneos/gateway[(@name="EQT\_MyAnalytics\_Prod\_LN")]/directory/probe[(@name="GBWP9010061\_mygeneos-prod-LN-1b-GCE")]/managedEntity[(@name="GCE Live GBL")]/sampler[(@name="GCEhealthreportLN")][(@type="")]/dataview[(@name="GCEhealthreport")]/rows/row[(@name="BRL")]/cell[(@column="Message")])
2023-03-02 06:11:00.373+0000 INFO: ActionManager Action DataItem '<Action Name>' generated (variable=/geneos/gateway[(@name="EQT\_MyAnalytics\_Prod\_LN")]/directory/probe[(@name="GBWP9010061\_mygeneos-prod-LN-1b-GCE")]/managedEntity[(@name="GCE Live GBL")]/sampler[(@name="GCEhealthreportLN")][(@type="")]/dataview[(@name="GCEhealthreport")]/rows/row[(@name="ILS")]/cell[(@column="Message")])
2023-03-02 06:11:01.031+0000 INFO: ActionManager Finished executing '/cs/itrsuser/geneos/gateway/gateway\_scripts/MyAnalytics/email\_ws\_working.pl' with arguments 'support.itrsgroup.com'.
2023-03-02 06:11:01.031+0000 INFO: ActionManager Completed action '<Action Name>', Exit code: 13

2023-03-02 06:11:01.031+0000 INFO: ActionManager Completed action '<Action Name>', Exit code: 13
2023-03-02 06:11:01.031+0000 INFO: ActionManager Completed action '<Action Name>', Exit code: 13

Exit code: 13 could also mean several things.

  1. Perl can not connect to the hostname/port of the webslinger.
  2. there is no /usr/lib/sendmail or permission to execute it or to actually send an email.
  3. signal 13 equates to SIGPIPE, which in this case seems to indicate the Perl process is attempting to write to a pipe (i.e. STDOUT/STDERR), but nothing is there to read it. The running command cannot write all of its output to the pipe (because it never reads anything) so when it is closed, it returns the value of 13.

Solution:

On Linux, users can often check the file permissions using the ls -l command and change the permissions using chmod. Please look online for information or ask your system administrators for assistance.

["Geneos"] ["FAQ"]

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