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Windows self-announcing netprobe won't connect to gateway

Issue: Windows SAN couldn’t make a connection to Gateways. Debug logging didn’t help.

Root cause:

• The netprobe.setup.xml file was somehow saved in Unicode encoding. This may look the same on a text editor, but the Netprobe is unable to parse the contents.

Solution:

• If you use Windows Notepad, save it again by selecting the drop-down Encoding: ANSI near the bottom.

Note: After the Windows notepad is converted to ANSI, the self-announcing netprobe is successfully connected to the gateway.