Valid licence not recognised

Problem Copied

I have a valid OP5 licence, but when I attempt to log in the GUI displays a licence expired message.

I have confirmed I have a valid licence by running op5-licence-inspector.

## op5-license-inspector /etc/op5license/op5license.lic

Recipient: hgriffiths@itrsgroup.com
Company: ITRS
Customer ID:

Valid from: 2025-03-19
Valid to: 2027-03-20

License type: enterprise_plus

Hosts: 10000
Services: 10000000
Peers: 2
Pollers: 50

Logger: true
Trapper: true
NagVis: true
BSM: true
Reports: true

Possible Solution Copied

It appears that the system can get into this inconsistent state on rare occasions after a system (yum) update.

Restarting the php-fpm service may solve this issue.

# systemctl restart php-fpm