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Support for Diacritical Signs in Hostname and Service Description

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OP5 Monitor supports UTF-8 encoding; however, diacritical (accented) characters are not supported in host_name and service_description object fields. Attempting to use such characters in configuration templates may result in the value not being accepted or not being saved properly in the GUI.

Problem Copied

Configuring hostnames or service descriptions containing diacritical characters (e.g., accented letters such as ą, ć, ł, é, ñ).

Possible cause(s) Copied

• Root Cause 1: host_name field validation restricts special/diacritical characters.
• Root Cause 2: service_description field validation restricts special/diacritical characters.
• **Root Cause 3:**UTF-8 support applies to encoding, but not all object definition fields allow extended character sets.

Possible solution(s) Copied

[Guide: Please provide solutions that correspond in both number and order to the identified root causes.]

• Solution Root Cause 1: Replace diacritical characters in host_name with ASCII equivalents (e.g., ł → l, é → e).
• Solution Root Cause 2: Replace diacritical characters in service_description with ASCII equivalents.
• Solution Root Cause 3: If diacritical characters are required for display purposes, consider using them in fields that allow free-text content (e.g., display name fields, comments), while keeping object identifiers ASCII-compliant.

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