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Citigroup L2 and Champions List

The list of L2 team members shown below are authorized to raise tickets to ITRS Support. Note that the accounts in BOLD and ITALIC weren’t found in Zendesk Copied

Registered Monitoring Champion teams are the following Copied

Citi MDS Group:

Note: Citi MDS group whose queries are mostly MDM/RMC-Interface

ICG-IT Group:

OT-TECH Group:

You may also find this information in:

CITI GROUP CHAMPIONS LIST - ITRS Support - ICE (atlassian.net) https://itrs.atlassian.net/wiki/spaces/support/pages/2062647901/CITI+GROUP+CHAMPIONS+LIST

["Geneos"] ["FAQ"]

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