Libraries not found errors

Related to Copied

Running or starting Geneos components results in an error message stating “ not found .”

Problem Copied

Starting a Geneos component results in an error similar to the following:

For Netprobes:

$ ./netprobe.linux_64: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /opt/app/netprobe/lib64/libcrypto.so.1.1)

For Gateway:

./gateway2.linux.Reporting: /opt/itrs/Gateway2_New/lib64/libc.so.6: version `GLIBC_2.7' not found (required by /opt/itrs/Gateway2_New/lib64/libcrypto.so.1.1)

The component does not start.

Possible Cause(s) Copied

• There are missing library dependencies that you need to install.

Possible Solution(s) Copied

• Check if the libraries identified are properly installed and have all dependencies required.
• Check the compatibility matrix for the supported Operating System

Related Articles Copied

• Considerations for Linux
• Gateway Installation required libraries