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NetProbe - Why does the processes plugin instance count now state 0 when I have upgraded my netprobe ?

Consider a seemingly working example where the parent-id has been configured incorrectly within the processes plugin sampler, but somehow has been picked up as working by a pre GA4.10 netprobe.

Example process details:

sybase 14098 1 0 Feb04 ? 00:00:00 /bin/sh ./RUN\_CENTOS7
sybase 14099 14098 1 Feb04 ? 08:04:22 /opt/sybase/ASE-16\_0/bin/dataserver -d/opt/sybase/data/master.dat -e/opt/sybase/ASE-16\_0/install/CENTOS7.log -c/opt/sybase/ASE-16\_0/CENTOS7.cfg -M/opt/sybase/ASE-16\_0 -N/opt/sybase/ASE-16\_0/sysam/CENTOS7.properties -i/opt/sybase -sCENTOS7

Incorrect configuration (highlighted in red) but plugin displays the instance as running.

/bin search string in data parent ID

Processes sampler dataview

If the NetProbe is ugpraded to GA4.10 (or above), this now fails.

Sample view of failed processes

This is because the processes plugin has been now been corrected to pick up the correct string according to the Rule specified on this.

Whilst /bin is part of the process string, the configuration option chosen was exact.

The answer would be to correct the configuration Search String.

Search string correction

The code change can be found in the release notes for GA4.10. Detail - COL-641 - Fixes the search functionality for the Processes plug-in Parent ID.

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