How do I resolve rendering (ghost images) left behind from an Active Gauge when using Web Dashboard?

To get rid of the rendering issues, you would need to increase the Web-Dashboard’s (width & height), in the web-dashboards config.xml. The ghost images are no longer visible when the default size of 200x200 is increased to 500x500**

• This is explained in detail below

Some users have noted that when firing up the web-dashboard, ghost images can appear when utilising an Active Gauge or Active Chart. An example of this rendering issue can be seen highlighted below: Geneos - How do I resolve rendering (ghost images) left behind from an Active Gauge when using Web Dashboard? A way to resolve this would be to edit the config.xml, within the web-server installation directory. This xml document can be located under the sub-directory called “config” Linux path example: /home/user//config Within the config.xml, change the default tile size for height & width to 500x500 NOTE: You would first of all NEED to stop the web-server from running before making any changes to the config.xml

<?xml version="1.0" encoding="UTF-8"?><geneosWebServer> <dashboardDefaults> <updateRate>5</updateRate> <dashboardRefreshRate>3</dashboardRefreshRate> <tileSize> <width>500</width> <height>500</height> </tileSize>

Geneos - How do I resolve rendering (ghost images) left behind from an Active Gauge when using Web Dashboard? After the amendments to the has been made, restart the web-server as you usually would. Now, you should see that the Active Gauges rendering issues have disappeared, no longer leaving any ghost images behind.