Back to OP5 Monitor FAQ

GUI is throwing out an error even though my license is still valid

PROBLEM: GUI is throwing out an error causing a Lock-up. OP5 - GUI is throwing out an error even though my license is still valid Checking the validity of the license: Copied

You can see that the license is still valid: asmonitor /opt/plugins/check_op5_license -T d -w 30 -c 15 0 year(s) 2 month(s) 29 day(s) left|‘left’=90;@30;@15 Copied

P.S For other process of looking into the license validity: OP5 Monitor - How can I see what my ITRS OP5 Monitor License contains or how long it is valid? – Support - ITRS Group Copied

SOLUTION: Copied

Restart php-fpm service.

# systemctl restart php-fpm

This would fix the issue in most cases. If problem persists, contact ITRS support. A new license file may be needed.