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INTERNAL - Perpetual License Validity for OP5 Monitoring
Introduction
This report investigates a discrepancy between the maximum (perpetual) license validity allowed for OP5 Monitoring as stated in Atlassian documentation and the observed behavior within the middleware.
Findings
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Atlassian Documentation: The license creation instruction pages within Atlassian state that the maximum validity for generated OP5 Monitoring licenses is 36 months. Links to the mentioned documentation:
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Middleware Behavior: Testing and analysis have revealed that the middleware can generate OP5 licenses with a maximum validity of up to 37 months.
- IIP ticket for the testing done for this behavior is found in this link: https://itrs.zendesk.com/agent/tickets/372700
Impact
This discrepancy may have the following implications:
- Potential for Extended License Coverage: The ability to generate licenses with a 37-month validity provides an additional month of coverage compared to the documented limit. This could be beneficial for planning and license management.
- Compliance Considerations: It’s crucial to ensure compliance with OP5 licensing terms and conditions. Further investigation is required to determine if generating 37-month licenses is within the acceptable range or if it constitutes a deviation from the licensing policy and agreement.
- Documentation Accuracy: The discrepancy highlights a potential inaccuracy in the Atlassian documentation.
Recommended actions
- Documentation Update: If generating 37-month licenses is confirmed to be permissible, recommend updating the Atlassian documentation to reflect the accurate maximum validity.
- Internal Communication: Communicate the findings and any subsequent clarifications from relevant teams to ensure consistent understanding and adherence to licensing policies.
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