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How to fix Database Logging connection issue after network outage
Problem Copied
- A load of items is showing the database symbol with a red line through.
- But the gateway info -> gatewaydatabase logging -> cache details all look good.
- There was a network problem, all netprobes got disconnected. the amount of data on reconnect would have been huge so that is all acceptable.
- Some issues with the Active Console not drawing correctly.
Solution Copied
- Check if any of those Gateway Processes that are not showing logging in the Active Console are actually logged in the database.
- This is possible when they are logging values into the database but the Active Console not drawing the icon correctly.
- This is also possible that the Gateway and Database are in some sort of limbo state of connectivity.
- The GSE needs to disable logging and save it then enable it again to force the connection back on.
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