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FATAL: SetupManager Could not load setup: unable to create converter for '<invalid text>' encoding
Related to Copied
This tackles the error: FATAL: SetupManager Could not load setup: unable to create converter for ‘
Problem Copied
During application startup, the SetupManager fails to initialize and terminates with a fatal error. The system reports that it is unable to load the setup due to a failure in creating a text encoding converter, specifically for an <invalid text> encoding. This indicates a misconfiguration or unsupported character encoding within the setup process, preventing successful initialization and normal application execution.
Cause Copied
- Root Cause: There’s a typographical error in the configuration of the xml file
Solution Copied
- Solution Root Cause 1: Locate the typographical error in the xml file and correct it.
Sample Case Copied
The error is ISOMAY8859-1 in the gateway.setup.xml.
Incorrect configuration:
gateway.setup.xml:
Gateway log:
Correct configuration:
gateway.setup.xml:
Gateway log:
Related article(s) Copied
["Geneos"]
["FAQ"]