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How to force an alert during / after on a snoozed cell

The default behaviour is if an item is snoozed and the severity of that item changes if there is any action associated with a rule on that cell it will not fire.

This can be overruled within the action by setting Snoozing option under Restriction section to Always fire - as per screenshot below - this will mean that an action will fire if there is a severity change and the item is snoozed.

Geneos - How to force an alert during / after on a snoozed cell

There is another way to generate an alert and that is to use the Ticker Event logger option. The behaviour is a little different from the first example - if there is a cell that is snoozed and the cell changes severity then this event will be added to the Event Ticker in the Active Console.

Geneos - How to force an alert during / after on a snoozed cell

Geneos - How to force an alert during / after on a snoozed cell

Note this option should be used with caution - as it is a system wide setting.

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