Default Reports

These are all the default reports that are shipped with Opsview Reporting Module. We describe their usage, the parameters available and show an example report run from our internal systems.

Business Service SLA

Business Service SLA Report

Shows Service Level Agreement (SLA) availability statistics for a specified Business Service.

Parameters:

Example report: business-service-sla-report.pdf

BSM List SLA Summary Detail

Shows service level agreements availability statistics for a specified list of Business Services. Each business service with less than 100% availability will have all its event data listed - the events can be filtered to show only hard state types. Each business service will also list all components with all associated service checks.

Parameters:

Example report: BSM-List-SLA-Summary-Detail.pdf

Availability Report by Hashtag

Daily Availability Report

This report shows the availability statistics for all services that belong to a hashtag.

Parameters:

Example report: daily-availability-report-by-hashtag.pdf

Weekly Availability Report

As the Daily Availability Report, but over a 7 day period.

There is also a daily breakdown of each service, with a list of events that occurred for that service.

Example report: weekly-availability-report-by-hashtag.pdf

Monthly Availability Report

As the Daily Availability Report, but over a 30 day period.

There is also a daily breakdown of each service, with a list of events that occurred for that service.

Example report: monthly-availability-report-by-hashtag.pdf

Service Level Report by Hashtag

Daily Service Level Report

This report shows the Service Level Agreement availability statistics for all services that belong to a hashtag. Provides ability to specify target service levels as a percentage. Provides color highlighting in red if actual availability falls below SLA target.

Parameters:

Example report: daily-service-level-report-by-hashtag.pdf

Weekly Service Level Report

As the Daily Availability Report, but over a 7 day period.

Example report: weekly-service-level-report-by-hashtag.pdf

Monthly Service Level Report

As the Daily Availability Report, but over a 30 day period.

Example report: monthly-service-level-report-by-hashtag.pdf

Specific Hours And Weekdays Availability By Hashtag

Daily Specific Hours Availability By Hashtag

This report shows the availability statistics of all services that belong to a hashtag for specific hours period.

Parameters:

Note

If MySQL is not configured correctly, then UTC hours value will be null and report will be blank with error message “No services found for keyword: XXXX”. See the Reporting module installation document.

Warning

It is not currently possible to report up to midnight due to a bug in the report.

Example report: daily-specific-hours-availability-by-hashtag.pdf

Weekly Specific Hours and Weekdays Availability By Hashtag

This report is similar to Daily Specific Hours Availability By Hashtag, but over a 7 day period. There is a daily breakdown of each service, with a list of events that occurred for that service. You can also filter by particular weekdays.

Additional parameters:

Example report: weekly-specific-hours-and-weekdays-availability-by-hashtag.pdf

Monthly Specific Hours and Weekdays Availability By Hashtag

As the Weekly Specific Hours And Weekdays Availability By Hashtag, but over a month period.

Example report: monthly-specific-hours-and-weekdays-availability-by-hashtag.pdf

Performance Report by Hashtag

Daily Performance Report

This reports gives a graph of the performance of all metrics on all services that use a particular hashtag.

Parameters:

Note

This uses the ODW extended data. If this is not enabled, no data will be visible in the report.

Example report: daily-performance-report.pdf

Weekly Performance Report

As the Daily Performance Report, but over a 7 day period.

Example report: weekly-performance-report.pdf

Monthly Performance Report

As the Daily Performance Report, but over a 30 day period.

Example report: monthly-performance-report.pdf

Events Report by Hashtag

Daily Events Report

This reports gives the events hourly breakdown graph of the events that occurred over the day for all services that use a particular hashtag.

Parameters:

Example report: daily-events-report.pdf

Weekly Events Report

As Daily Events Report but over a week and daily breakdown of events instead of hourly.

Example report: weekly-events-report.pdf

Monthly Events Report

As Weekly Events Report but over 30 days.

Example report: monthly-events-report.pdf

Cost Of Downtime Report

Weekly Cost of Downtime Report

This report is to give an indication of how much outages to your system costs. The report is like the Daily Service Level Report, but instead of percentages, we calculate the amount of seconds outage there has been and then create a table with the cost associated.

Parameters:

Example report: weekly-cost-of-downtime-report.pdf

Monthly Cost of Downtime Report

As the Weekly Cost Of Downtime, but over a 30 day period.

Example report: monthly-cost-of-downtime-report.pdf

Yearly Cost of Downtime Report

As the Weekly Cost Of Downtime, but over a 1 year period.

Example report: yearly-cost-of-downtime-report.pdf

Trend Report By Service

Weekly Trend By Service

Graphs minimum, maximum and average performance values for the specified service in order to expose underlying trends.

Parameters:

Example report: weekly-trend-by-service.pdf

Monthly Trend By Service

As the Weekly Trend By Service, but over a 30 day period.

Example report: monthly-trend-by-service.pdf

Yearly Trend By Service

As the Weekly Trend By Service, but over a 1 year period.

Example report: yearly-trend-by-service.pdf

Combined Report By Hashtag

Weekly Combined Report

This report shows the availability statistics for all services that are associated with a hashtag.

There is also a daily breakdown of each service, with a list of events that occurred for that service, and a performance graph for each metric for each service.

Parameters:

Example report: weekly-combined-report.pdf

Monthly Combined Report

As the Weekly Combined Report, but over a 30 day period.

Example report: monthly-combined-report.pdf

Combined Service Level and Performance Report by Hashtag

Weekly Combined Service Level and Performance

This report shows the availability statistics for all services that are associated with a hashtag.

There is also a daily breakdown of each service, with a list of events that occurred for that service, and a performance graph for each metric for each service.

Parameters:

Example report: weekly-combined-service-level-and-performance.pdf

Monthly Combined Service Level and Performance

As the Weekly Combined Service Level And Performance, but over a 30 day period.

Example report: monthly-combined-service-level-and-performance.pdf

Top Downtime Services by Hashtag

Weekly Top Downtime Services

This report shows the top 25 services ordered by the percentage of time in a failure state.

This includes soft and hard failure states, thus highlighting services that should be investigated for issues.

Parameters:

Example report: weekly-top-downtime-services.pdf

Monthly Top Downtime Services

As Weekly Top Downtime Services, but over a month period.

Example report: monthly-top-downtime-services.pdf

Yearly Top Downtime Services

As Weekly Top Downtime Services, but over a year period.

Example report: yearly-top-downtime-services.pdf

Hashtag SLA

Hashtag SLA Report

Availability report against a target SLA based on a specific Hashtag.

Shows service level agreement (SLA) availability statistics for a specified Hashtag. Includes a chart of all the services in the hashtag with the amount of OK, Scheduled outage and Unscheduled outage. Includes a table with the same data. Each service with less than 100% availability will have a summary of the amount of time in an outage state. These services will have their events listed (but there will be no filtering by week day nor start / end hours as events outside of the filters could be important to determine the state). Each service that breaches the SLA will be highlighted in the table and in the events. A service is considered breached if the OK % plus the Scheduled outage % is less than the SLA percent.

Parameters:

Example Report: Hashtag_SLA_Report

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