User interface

The Opsview Monitor user interface is designed to make your day-to-day life easier – whether you are adding new Hosts or Dashboards, adding new Flow Collectors, analyzing Events, or even configuring a new SNMP Polling Service Check.

The user interface is split into three main sections:

• Monitoring
• Configuration
• Help

In addition, additional sections are available for quick access to your favorite pages:

• My Links
• Most Used
• User related options

These sections are all accessible in the navigation bar at the top of your screen.

Monitoring

The Monitoring section contains all of the analytics and interpretation sections of Opsview Monitor. Depending on your permissions level, you may or may not see all the below options:

• Dashboards: A fully customizable analytics section; here you can create your specific views from over 25 Dashlets. These Dashlets allow you to take various sections from Opsview Monitor and view them on a single screen, e.g. you could have a Dashboard that contains data from ‘Hashtags’, ‘Events Viewer’ and ‘Navigator’.
• Navigator: An analytics section where you can view the health of all the Hosts and Service Checks monitored by Opsview Monitor. These Hosts and Service Checks can be investigated, allowing for pinpoint accuracy when it comes to analyzing issues.
• Hashtags: An analytics section where you can view the health of all objects tagged with specific Hashtags, i.e. is there anything in Opsview Monitor tagged with ‘#important’ in a non-OK state
• BSM Summary: An analytics section where you can view the health of the Business Services and Components and potential breach of SLA.
• Problems: A section which will display all Service Checks currently in a non-OK state within the Opsview Monitor system. This can also be filtered, i.e. only show me non-OK, unhandled issues. Events Viewer: Provides you the insight into the history of Opsview Monitor, i.e. ‘What happened at 6am yesterday?’. The Events Viewer can be filtered various ways such as ‘Only show CRITICAL events, that occurred on a selection of Hosts’.
• Graph Center: Graph Center enables the mass creation and sharing of graphs. If you want to see all of the objects in a given Hashtag in a graph format, or if you want to specify a Service Check and view the values of every Host using the Service Check then this is the place.
• Notifications: A section that provides a historical view of all notifications sent by Opsview Monitor, including who the notification was sent to, for which problem, and via which method, i.e. email, SMS, and so on.
• Scheduled Downtime: A section that allows you to view any active, pending or historical downtime (maintenance window/period) within the Opsview Monitor system. You can also choose to cancel downtime if it has not yet occurred.
• Reports: A module that is included in Enterprise/MSP and is an add-on for Pro edition customers, the Reports Module connects to the Opsview Data Warehouse (ODW) and allows for historical reporting on items such as ‘Cost of downtime’, ‘Events’, ‘SLA’ and more. These reports can be re-branded, and emailed automatically in a .pdf format to pre-determined recipients at pre-determined intervals.
• NetAudit: An extra module that is installed as part of the Network Analyzer, the NetAudit section allows you to view and compare backups of network device configuration, or to see if any configuration changes have been made. This is also a great place to securely back up your configs.

Configuration

The Configuration section is where you can add new objects to Opsview Monitor and configure various settings and options. For ease of use, this section is divided in 4 categories. Depending on your permissions level, you may or may not see all the below options:

Objects / Groups

• Host Groups: allows you to configure the hierarchy of the Hosts and Host Groups that are displayed within the ‘Navigator’ and other screens that display the organization of your hosts. Here you can create a Host Group hierarchy such as ‘Europe > UK > England > London’ with your Hosts (servers, network devices, etc.) that are located in London as the end node.
• Hosts: allows you to create, modify and delete Hosts within Opsview Monitor. Modifying a host may include operations such as adding Service Checks and Host Templates to it.
• Service Checks: allows you to create new Service Checks such as a checked based on a new Monitoring Plugin, an SNMP Polling check or a new SNMP Trap check, and add it to Host Templates and Service Groups.
• BSM: allows you to create Business Services, Components, and set up the resilience for each component and other related options.
• Hashtags: allows you to create Hashtags and set their view settings – e.g. is it visible within ‘Monitoring > Hashtags’, is it Public, and so on.
• Host Templates: allows you to create, modify and delete Host Templates which can then be applied to Hosts.
• Service Groups: allows you to create Service Groups and allocate Service Checks into these groups. The groups are used for various functions such as Access Control and Notifications.

Advanced

• Autodiscovery: allows you to discover devices on the network in an automated way and add them to Opsview Monitor. There is also the option to discover VMware hosts and Windows active directories and then subsequently discover the Guest machines running on them.
• Host Check Commands: allows you to create, modify and delete Host Check Commands. Unlike Service Checks, Host Check Commands are used to determine the Host Status, i.e. is the Host UP, DOWN or UNREACHABLE.
• Monitoring Plugins: allows you to import plugins, whether they are officially supported Opspacks or third-party nagios compatible plugins. You can also remove a plugin if it is no longer in use in Opsview Monitor.
• SNMP Traps: allows you to configure settings relating to SNMP Traps.
• Variables: allows you to create and define new variables that can then be used when configuring objects such as Service Checks and Hosts.
• Time Periods: allows you to create, modify and delete Time Periods, that can then be used within Notification Profiles or Host settings to determine when a Host or Service Check is being actively monitored, or when notifications should be sent.
• Flow Collectors: , allows you to add new Flow Collectors and Flow Sources to be monitored. This menu is visible if you have purchased and installed the Network Analyzer module

Users and Notifications

• Users and Roles: allows you to create, modify, delete Users and assign them to certain Roles. You can also create new custom roles with different set of permissions for the users assigned to that role.
• Notification Profiles: allows you to create, modify and delete of Notification Profiles. As opposed to personal notifications setup at user level, Notification Profiles are shared and therefore used by more than one user.
• Notification Methods: allows for the modification of existing Notification Methods (e.g. adding your username and password to enable push notifications), and also the addition of new, custom-written notification methods which can be then used within Notification Profiles (defined at the ‘User’ level) or Shared Notification Profiles.

System

• Apply Changes: this menu color will change to orange when modifications have been made to your setup but have not been applied yet. Clicking on Apply Changes will take you to a page where you can submit the changes and effectively put them into production.
• My System: allows you to get an overview of your subscriptions and add software keys. You can also check your installed packages and get diagnostic information. My System also allows for the configuration of extra options such as the data retention (ODW), control over system-wide notifications or NetAudit email address.
• Audit Log: allows you to see what has changed on your Opsview Monitor system setup, who carried the changes and when. It also allows for restoring your system to a previous point should some recent modifications not be adequate.
• Monitoring Collectors: allows you to manage new Clusters and Collectors which can be used for monitoring Hosts and Service Checks on remote data centers, etc.
• Multi-Tenancy: allows you to manage Tenancies. For more information, please see Multi-Tenancy.

My Links

The ‘My Links’ section of the user interface is where you can add custom links to your Opsview Monitor system. These links can either be external links to Opsview, or you favorite saved Monitoring views from within Opsview Monitor.

Most used

This section will display your 12 most-used areas of Opsview Monitor. This list is non-editable and is computer-generated based on the clicks per tile. This list will therefore vary from one use to another.

Help

The Help section provides access to external useful resources. Depending on your permissions level, you may or may not see all the below options:

• Documentation: allows you to reach Opsview Monitor Knowledge Center.
• Videos and Tutorials: allows you to reach the Videos section of Opsview.com, containing guides on how to use the software and other supporting materials.
• Opsview Training: allows you to reach the Training Courses available on Opsview.com.
• Opsview Support: allows you to reach Opsview’s Customer Success portal.
• Integrations: allows you to access all the Opspacks available on Opsview.com.
• About Opsview: allows you to reach the About Us section of Opsview.com.
• Forums: allows you to reach the Opsview Forums.

User related options

At the top-right of the navigation bar, you can click on your username. Clicking on it will provide with the below options. If you are logged in as a guest user you not be able to switch users.

• My Profiles: allows you to configure settings that are unique to your own user profile. For more information, see My Profile.
• Switch User: allows you to change the account for the current page by taking you to the login page to re-authenticate and redirecting you back.
• Logout: allows you to exit the application safely.

Automatic Refresh Buttons

Some refresh buttons have a countdown and can perform an automatic data refresh. To view the most recent countdown, hover over the refresh button.

You can right-click to get a menu to stop, restart, or enter a different countdown interval. The new value will be retained when the page is reloaded. If you set the value to be an empty string, then the default value for the button will be used.