Users

Overview Copied

The configuration, addition, and deletion of Users is done via the Users and Roles section of the Configuration menu. Once within Users and Roles, the list of Users on the system will be visible:

In this table you can choose to edit or delete a User using the contextual menu, add a new User using the Add New button, export the list of Users via the Export button, and also filter the list of Users using the filters within the column headers:

Adding a User Copied

To add a new User, click on the Add New button.

Once clicked, this button will display the New User configuration window:

There are four tabs within the New User window:

• User: Settings relating to the individual User, such as password, language and more.
• Notifications: Covered in Section Notification Methods, the Notifications tab contains items required for enabled notification methods to work correctly. For example, if a User wants to receive an email he must specify his email address within the Email field in Notifications.
• Notification Profiles: Covered in-depth in Notification Profiles.
• My Links: Covered in-depth in User Interface.

The User tab contains the following fields when creating a new user:

Multi-Tenancy Copied

This field is visible for any administrators that have CONFIGURETENANCIES and at least one tenancy exists. When a tenancy is enabled, disabled, or changed, it will clear the list of roles for this user and change the available roles that can be selected.

Name Copied

The full name (non-login name) of the user.

Username Copied

The username that the user will use to login to Opsview.

Comment Copied

A small comment about the user, such as “This is John Smith; he is the Sysadmin for Tim’s Tyres”.

Roles Copied

The roles that are associated with the user. You can select more than one role, allowing the user to gain the combined set of permissions from all selected roles. See Combining multiple roles for how permissions are combined. It is required for a user to have at least one role.

If a user is left with one role and you need to replace it, add the new role first and then delete the old role.

Note

A user within a tenancy cannot be assigned roles from other tenancies.

Set Password and Confirm Password Copied

The password which the user must enter in order to log in. For more details, see Password Strength.

Language Copied

English, Spanish, and German languages are available to users of Opsview, along with the setting Use browser setting which will try to discover the required language via the browser.

User creation Copied

Once you have configured the fields above you can click on Submit Changes and your new User is entered, ready to be created. The highlighted orange row indicates that you need to apply the changes. To do this go to Configuration > Apply Changes and click the Apply Changes button. When the process has completed, the new User is created and the login details are ready to be used.

Changing a User’s Password Copied

To change a User’s password, navigate to Users and Roles within the Configuration menu; click on Edit within the contextual menu of the User that you wish to modify:

Once the Edit window is open, enter the new password into the Change Password and Confirm Password fields.

After entering the new password into both fields, click Submit Changes and the new password will be applied after an Apply Changes is performed through Configuration > Apply Changes.

Note

Password history is not updated when an admin user changes another user’s password.