Back to Opsview FAQ

Internal documentation only

This page has been marked as draft.

Infrastructure Agent - Custom *nix installations

This page covers the installation of source code compiled agents based on “Infrastructure Agent” - this is for additional operating systems not included as part of the normal pre-packaged agent release.

Agent tarball files may be downloaded from the Support Repository

General Steps Copied

See also any specific steps below for the OS

1. Download the relevant agent tarball from the Support Repository and transfer to the server to be monitored

2. As root, create the agent directory

   mkdir /opt/itrs
   

3. Extract the agent into the directory

   tar -zxf infrastructure-agent_xxxxxx.tar.gz -C /opt/itrs/
   

4. Configure the agent as per the Linux Package steps

5. Start the agent manually to ensure it is configured correctly

   /opt/itrs/infrastructure-agent/bin/python3 /opt/itrs/infrastructure-agent/infrastructure-agent
   

Specific Steps Copied

Ubuntu 22.04, RHEL9 and OL9 Copied

1. After following the “General Steps”, install the SystemD configuration

   cp /opt/itrs/infrastructure-agent/installer/infrastructure-agent.service /etc/systemd/system/infrastructure-agent.service
   

2. Enable and start the service

   /bin/systemctl enable infrastructure-agent
   /bin/systemctl restart infrastructure-agent
   

3. Verify the services has started correctly

   /bin/systemctl status infrastructure-agent
   

4. If the service is not working, check the logs and remediate as necessary

   journalctl -fu infrastructure-agent
   

5. Configure the server in the Opsview UI as normal

AIX 7.1 Copied

Python 3.9 Copied

The Infrastructure Agent relies on Python 3.9 being available on the server. This can be installed via the IBM AIX Toolbox by running these steps as the “root” user:

1. Download the AIX Toolbox setup script

   curl -o /tmp/dnf_aixtoolbox.sh https://public.dhe.ibm.com/aix/freeSoftware/aixtoolbox/ezinstall/ppc/dnf_aixtoolbox.sh
   

2. Run the setup script

   sh ./dnf_aixtoolbox.sh -y
   

3. Install the package

   dnf install -y python3.9
   

Python 3.9 will now be available at “/opt/freeware/bin/python3.9”

NOTE: if you receive error message about libcrypto.a missing or out of date, you may need to upgrade your OpenSSL and OpenSSH packages by following the steps on https://www.ibm.com/support/pages/node/720655

Infrastructure Agent Copied

1. After following the “General Steps”, create the infrastructure agent subsystem

   mkssys -s infrastructure-agent -u root -Q -R -S -n 15 -f 9 \
       -p /opt/itrs/infrastructure-agent/bin/python \
       -a /opt/itrs/infrastructure-agent/infrastructure-agent \
       -e /opt/itrs/infrastructure-agent/var/infrastructure-agent.log \
       -o /opt/itrs/infrastructure-agent/var/infrastructure-agent.log
   

2. Enable and start the infrastructure agent subsystem

   startsrc -s infrastructure-agent
   

3. Configure the server in the Opsview UI as normal

Further Information Copied

Documentation for Infrastructure Agent is available here