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ODW_STATUS CRITICAL

This article describes how to troubleshoot ODW_STATUS is CRITICAL

Process Copied

  1. Log in to the orchestrator as root.

  2. Make sure there’s no import_runtime and housekeeping process are not running

ps -ef | grep import_runtime

ps -ef | grep housekeeping

  1. Check for fatal errors in /var/log/messages

egrep -i fatal messages

  1. Check the timings of crontab entries for import_runtime and housekeeping process and adjust as necessary if it is scheduled to run at the same time

crontab -u opsview -l

  1. Manually run import_runtime for the data to catchup [Opsview - Run import\_runtime manually](https://support.itrsgroup.com/hc/en-us/articles/4922573329181-Opsview-Run-import-runtime-manually)
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