Back to OP5 Monitor FAQ

Internal documentation only

This page has been marked as draft.

SNMP self-monitoring breaks during upgrade/migration to or updating OP5 v9

Related to Copied

SNMP OP5 Self Checks

Problem Copied

• After migrating to OP5 v9 (or possibly updating OP5 v9 minor revisions), OP5 self checking may break, giving an error close to what is listed below:

  Result code: UNKNOWN
  UNKNOWN: SNMP error when querying op5master:161: authorizationError (access denied to that object)
  

Possible Cause(s) Copied

• This can be rectified by manually adding snmp users on the correct OP5 Monitor nodes.

Possible Solution(s) Copied

• Run this command one the OP5 machines affected, replacing the $ values with the values already used in the config for the self test:

  systemctl stop snmpd && net-snmp-create-v3-user -ro -A $SHA_KEY -X $AES_KEY -a SHA -x AES $USERNAME && systemctl start snmpd