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LDAP Authentication Issue with UI

Problem Copied

• All users cannot log into the UI. Looking into the UI logs, it shows this error “AcceptSecurityContext error, data 701, vxxxx”

Causation Copied

• Error message “AcceptSecurityContext error, data 701, vxxxx” indicates that the account you are trying to authenticate with has expired. This can happen for a number of reasons, such as the user’s password expiring, the user’s account being disabled, or the user’s account being deleted.

  Here are some additional details about the error message:

  • AcceptSecurityContext is a function in the Windows Security API that is used to establish a security context between a client and a server.
  • Data 701 indicates that the account has expired.
  • vxxxx is the version of the Security Account Manager (SAM) database.

Possible Solution(s) Copied

• To resolve this issue, you will need to contact the AD servers administrator to have the account used in OP5 to authenticate to AD reactivated or its password reset.
• The login information used by OP5 to authenticate to AD can be found in /etc/op5/auth.yml