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Why does Capacity App not show on my Web Front End

capacity app, capacity planner, pods restarting, vanishing

Problem Copied

Capacity app in IAX was previously working and was visible, is no longer showing the in display.

Possible solutions Copied

Check iax-app-capacity-daemon pod status - this may be constantly restarting

Check support bundle for OOM errors like below

java.lang.OutOfMemoryError: Cannot reserve 12420427 bytes of direct buffer memory (allocated: 260141755, limit: 268435456)

Adjust configuration to address above error

kubectl set env deployment/iax-app-capacity-daemon  -n itrs \
  JAVA_TOOL_OPTIONS='-XX:MaxDirectMemorySize=300m'

Manually updated the deployment’s livenessProbe.initialDelaySeconds from the default 120 seconds to 300 seconds, allowing the pod more time to start before the liveness probe triggered a restart.

Note : This value will be increased from 120 seconds to 300 seconds in Capacity App version 1.4.1, which will be released as part of IAX version 2.17.5.

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