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Netprobe - Netprobe Restart Message
Related to Copied
Netprobe Auto Restart, Netprobe Restart Message, Memory Protection, Netprobe Crash
Problem Copied
Netprobe keeps on restarting automatically. In the Netprobe log, you can see the following error:
ERROR: NetProbe Restart Message: IMPORTANT - Contact your support provider; if supported directly by ITRS then mailto:support@itrsgroup.com (0) otherwise your usual support contact
Possible Causes Copied
This is a memory protection feature that protects the monitored host against potential memory leaks caused by the Netprobe and/or its plug-ins.
Possible Solutions Copied
You may check our Release Notes for the versions that contain memory leak fixes. Please upgrade the Netprobe to the fix version or to the latest available version.
Related Articles Copied
["Geneos"]
["Geneos > Netprobe"]
["FAQ"]