OP5 Monitor 9.x Known Issues

Overview Copied

OP5 Monitor known issues contain a list of bugs and issues that may affect the performance of your applications and components.

ITRS works on isolating and fixing every product issue that we are aware of. We categorise a bug or an issue as a known issue if it meets the following criteria:

The Reported version is also provided for each known issue which indicates the OP5 Monitor version where the issue was found. However, these issues may be valid across multiple versions.

This list is always updated regularly, and issues that are resolved will be added in the OP5 Monitor release notes.

OP5 Monitor release notes Copied

For detailed release notes for the latest version of OP5 Monitor, see 9.x Release Notes.

Open known issues Copied

Issue key Affected component Reported version Known issue description
MON-13488 Agents OP5 Monitor 9.11 A dnf update operation may fail due to the limitation set on the version of the Infrastructure Agent, resulting in an error message when attempting to update the system: 
Problem: package op5-self-monitoring-2023.10.05-p4.g123ff5e.20240815093603.el8.x86_64 from @System requires infrastructure-agent <= 1.3.43440, but none of the providers can be installed

Resolved known issues Copied

This section provides the list of known issues that have been resolved. The resolved known issues are added in the 9.x Release Notes.

Issue key Affected component Reported version Known issue description Fix version
MON-13349 Ninja, Reports OP5 Monitor 9.0 Trend graphs are not displaying correctly when an Availability Report with trend graphs is exported as a PDF. This issue persists in OP5 Monitor 9.0.x. OP5 Monitor 9.11
MON-13399 Install/upgrade OP5 Monitor 9.8 Performing a dnf update on OP5 Monitor systems may fail due to an issue with the GPG key used to verify the Infrastructure Agent package. Since the Infrastructure Agent repository has updated its GPG key to gpgkey = https://downloads.opsview.com/OPSVIEW-RPM-KEY-2024.asc, the following error message might occur: 
GPG key at https://downloads.opsview.com/OPSVIEW-RPM-KEY.asc (0x0FC6984B) is already installed
The GPG keys listed for the "Infrastructure Agent" repository are already installed but they are not correct for this package.
Check that the correct key URLs are configured for this repository.. Failing package is: infrastructure-agent-1.2.41088-1.el8.x86_64
 GPG Keys are configured as: https://downloads.opsview.com/OPSVIEW-RPM-KEY.asc
To resolve this issue, you must update the GPG key in the Infrastructure Agent repository. For example: 
# OPSVIEW-RPM-KEY-2024.asc GPG fingerprint:
#     CFA2 67C2 38CD BAD6 AD3D  762B 37AC 7AE6 B4B6 9A0B
cat <<EOF | sudo tee /etc/yum.repos.d/infrastructure-agent.repo
[infrastructure-agent]
name = Infrastructure Agent
baseurl = https://downloads.opsview.com/infrastructure-agent/yum/rhel/\$releasever/\$basearch/
enabled = 1
gpgcheck = 1
gpgkey = https://downloads.opsview.com/OPSVIEW-RPM-KEY-2024.asc
EOF
For more information, refer to the Infrastructure Agent documentation.		 OP5 Monitor 9.8 and 9.9
MON-13126 Backup OP5 Monitor 9.0 SNMP self-monitoring breaks after migration to OP5 Monitor 9 on systems where OP5 Monitor self-monitors multiple nodes. You can restore this functionality by manually adding snmp users on the correct OP5 Monitor nodes: net-snmp-create-v3-user -ro -A $SHA_KEY -X $AES_KEY -a SHA -x AES $USERNAME. OP5 Monitor 9.1
MON-13139 Nacoma OP5 Monitor 9.0 The Remove button for custom variable is not working. OP5 Monitor 9.1
MON-13147 Nachos OP5 Monitor 9.0 The configuration file with non-utf-8 character causes Nachos to be unable to save the configuration. OP5 Monitor 9.1
MON-12946 Plugins OP5 Monitor 8.3.7, 9.beta DCOM patch by Microsoft may potentially affect the OP5 Monitor WMI plugins. To know more about the changes required by Microsoft WMIC security hardening, see KB5004442—Manage changes for Windows DCOM Server Security Feature Bypass (CVE-2021-26414). OP5 Monitor 8.4.0
["OP5 Monitor"] ["Release Notes", "Compatibility Matrix"]

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